The presentation will educate caregivers on how to avoid violating HIPAA and HITECH laws, provide examples of how professional reputations can be damaged and patient privacy breached, and finally how problematic professional boundary issues can develop through use of social media.


1.     Criteria for successful completion: Watch the recording in its entirety and mark lessons as complete. A certificate will be provided and available for download after the final part of the online course is marked as complete.

2.     Montana Nurses Association is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

3.     This activity is available for contact hours through 12/31/2022.

Contact hours awarded upon successful completion: 1

Questions? Email them to [email protected]

This course is closed for enrollment.

Claire Hagan, MJ, CPHRM

As Director of Risk Management Programs for Providence Claire authors and presents an extensive portfolio of medical professional liability risk management classes for caregivers in acute, ambulatory, and home and community care service settings. Prior to her current position Claire worked as a Complex Claims Manager, investigating, managing, and resolving clinically-complicated medical injury claims and litigation, with high-dollar financial exposure, particularly perinatal. Throughout her career Claire has served on multiple regional and national committees to promote the institutional adoption of early communication and resolution practices, as well as those supporting caregivers and patients involved in such events.

Claire has a Master’s degree in Health Law, a Bachelor’s degree in Social Work and is a Certified Professional in Health Care Risk Management (CPHRM).